AI & Data
The full domain, and the other capabilities within it.
A data platform is the layer between your source systems and every report, model or AI assistant that reads from them. It ingests batch and streaming data, lands it, transforms it into modelled tables, and exposes a semantic layer where a business term has exactly one definition. Catalogue, lineage and access control are part of the platform, not an addition to it.
The failure mode is not technical. It is three departments presenting three different revenue figures in the same meeting because each built its own extract with its own filters. Tooling does not fix that; a definition with a named owner does. We also see platforms migrated onto a modern warehouse with the old ungoverned habits carried across intact.
If more than one of these is true, this is usually the right place to start.
| Deliverable | What it contains |
|---|---|
| Source and metric inventory | Every source system, the metrics drawn from it, and the conflicting definitions currently in circulation across teams. |
| Ingestion and storage layer | Batch, streaming and change data capture pipelines landing into a warehouse or lakehouse with clearly defined zones. |
| Modelled and semantic layer | Version-controlled transformations and a metric layer in which each definition carries a named owner. |
| Governance and quality controls | Catalogue entries, lineage, role-based access and automated tests that fail a pipeline before bad data reaches consumers. |
A reference, not a template. Your estate decides which parts apply and in what order they arrive.
Targets are agreed with you before the work starts, and reported against for its duration.
It depends on your workloads, not on which is newer. Structured reporting over relational sources is well served by a warehouse; unstructured data, large files and machine learning feature pipelines argue for a lakehouse. Many organisations end up with both, and the decision that matters is where the governed, modelled tables live.
Usually not. Most reporting problems sit upstream of the BI tool - undefined metrics, untested transformations, unclear ownership. Fixing the modelling and semantic layers often makes the existing tool perfectly acceptable. We would rather change one layer than run a tool migration that solves nothing.
Directly. Retrieval, agents and predictive models all read from this layer and inherit both its quality and its permissions. Building AI on ungoverned data produces confident answers derived from the wrong numbers, which is worse than no answer at all.
That is a design input, not an afterthought. Regional cloud regions, in-country deployment and hybrid patterns are all workable, and each carries cost and operational consequences we set out before you choose. Sector regulation in your market usually narrows the options quickly.
By making the governed path the easy path. If the modelled tables are complete, documented and fast, private extracts stop being worth the effort. Where they persist it is usually a gap in the model rather than a discipline problem, and the fix is to close the gap.
The first governed domain - one business area, its sources and its metrics - is a matter of weeks and should deliver something usable. A platform covering the whole organisation is a programme, and it should be sequenced by business value rather than by finishing the ingestion of every source first.
The full domain, and the other capabilities within it.
Correlation, anomaly detection and noise reduction across metrics, logs and traces, with runbook automation kept under explicit human approval.
Scoped AI agents with defined tools, least-privilege credentials, human approval on write actions and a full audit trail of every call.
The fastest way to a useful answer is a short, scoped look at what you already have.